Live activity in occupied rooms
Cockroaches, rodents, bed bugs or other pests are seen where people sleep, work, cook or serve guests.
Call-first pest control supportEMERGENCY SUPPORT · CYPRUS-WIDE
Call-First Pest Control Support
Active pest issue? Call PPS first.
For active pest issues affecting people, guests, staff or trading, call PPS first. The PPS callback form can add site details but should not replace a call for active risk.
Call-first triage where scheduling allows for active pest activity, stings, bites, contamination concerns or business disruption.
Call77 77 21 21Use forActive pest riskScopeHomes and business sites
- Call
- 77 77 21 21
- Use for
- Active pest risk
- Scope
- Homes and business sites
- Next step
- Phone triage plus site details
Understanding the pressure
What Counts as an Active-Risk Pest Issue
Call-first pest control support is for active situations that could affect people, guests, food hygiene, staff work or business continuity. Examples include live rodents in occupied areas, wasps near people, repeated bites, heavy cockroach activity or visible contamination.
PPS keeps active-risk communication practical: call first, keep people away from the affected area where needed, then share the site details PPS requests so the team can decide the appropriate next step.
- Clear decisions matter
Occupied rooms, food sites and guest areas need phone triage before the issue spreads. - Business continuity risk
Hotels, restaurants, healthcare and warehouses may need call-first guidance before opening or inspection.
Identification
When to Call PPS First
Call PPS first if pest activity is active, close to people, affecting food areas or disrupting a home or business site.
Scroll to explore warning signs
Nest or entry point near people
Wasps, rodents or birds are active near doors, bedrooms, roofs, balconies, play areas or service routes.
Food-site contamination concern
Droppings, gnawing, insects or activity appear in kitchens, bars, stores, production or serving areas.
Bites or stings
People report repeated bites, stings or allergic concern connected with an active pest issue.
Guest or staff disruption
The issue affects customers, workers, check-in, service, housekeeping or business continuity.
Damage or access risk
Gnawing, blocked drainage, fouling, wiring risk or contamination needs call-first professional guidance.
Service program
Treatment matched to the pressure, not a generic spray.
PPS combines inspection, targeted treatment and prevention guidance so the service fits what is actually happening on site.
Scroll to explore service steps
Call-first triage
Call-first triage
Call-first triage
PPS clarifies what is active, who is exposed, the site type, access constraints and the suitable next step.
See StepsSite assessment where available
Site assessment where available
Site assessment where available
Where scheduling allows, PPS assesses activity, species indicators, entry routes and risk zones before treatment.
See StepsTargeted response
Targeted response
Targeted response
Treatment or containment is selected for the pest, site risk and site-use constraints; PPS avoids one-size-fits-all spraying.
See StepsAftercare and prevention
Aftercare and prevention
Aftercare and prevention
Once the active risk is handled, PPS documents prevention, proofing, hygiene or follow-up actions.
See Steps
Health and safety
Why Active Pest Issues Need Call-First Support
Active pest pressure can affect health, food hygiene, guest confidence and building operations when left unmanaged.
- People exposed
Stings, bites, allergens, droppings or contamination can affect families, guests, staff and vulnerable people. - Food hygiene risk
Pest activity around food handling, storage or serving areas needs quick control and clear corrective actions. - Property and access damage
Rodent gnawing, blocked drainage, fouling and nesting can create avoidable repair or access risks. - Operational disruption
Hotels, restaurants, warehouses and managed properties may need documented decisions before trading continues.
PPS protocol
A clear four-step plan from first sighting to prevention.
The page promise is backed by a repeatable service process: inspect, treat, document and reduce the conditions that caused activity.
Call PPS first
For active risk, call 77 77 21 21 before relying on a form submission.
Keep people away
Where possible, restrict access to the affected area and avoid disturbing nests, droppings or contaminated material.
Share site details
Use the PPS callback form to add address, pest concern, occupancy, business type and active-risk notes requested by PPS.
Follow PPS guidance
The team confirms whether attendance, standard inspection or a different suitable next step is appropriate.
Monitoring support
Products for prevention and monitoring after the service plan.
DIY products can support monitoring, hygiene and prevention. They are not a replacement for professional treatment when activity is active or spreading.
Call-First Preparation Checklist
A simple list of site details to collect before or during the PPS triage call.
Aftercare Prevention Pack
Prevention support for proofing, hygiene and monitoring after PPS has assessed the active issue.
Business Site Readiness Kit
Tools for recording access points, affected rooms and corrective actions after call-first guidance.
Need professional help?
Call PPS Before Disturbing Activity
For active pest risk, call 77 77 21 21 first. The PPS callback form can add site details; it does not replace a call for active pest risks.