What PPS reviews
Your concern, urgency, district, site type and notes help route the enquiry before a team member calls.
Ask PPS
Get PPS to call you back.
Describe what you are seeing and PPS will confirm the next practical step by phone. This is not a diagnosis, fixed quote or treatment guarantee.
Before PPS calls
- Choose the closest pest concern, district and site type.
- Add where activity appears, how often and whether anyone is at risk.
- Call first for active infestations, stings, bites or food-site disruption.
- A human PPS team member confirms inspection, treatment or prevention advice.
When to call instead
For live activity affecting people, guests, staff or food areas, call PPS first on 77 77 21 21.
No automatic diagnosis
Internal routing can help prioritise the request, but PPS confirms suitability and next steps by phone.